Privacy policy

Last Updated: 11/06/2023

This Privacy Policy outlines the types of personal information that YourHub Lettings collects, uses, maintains, and discloses when you visit our website www.yourhublettings.co.uk. By using the site, you agree to the collection and use of information in accordance with this policy.

1. Collection of Personal Information

We may collect personal information from users in various ways, including, but not limited to:

• When users visit our Site
• When users fill out a contact or inquiry form
• When users interact with our Site through other activities, services, features, or resources we make available

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Other information relevant to your inquiry or request

Users may, however, visit our Site anonymously. We will collect personal information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site-related activities.

2. Use of Collected Information

We may use the personal information we collect for the following purposes:

• To respond to your inquiries or requests
• To provide customer service and support
• To send you information about properties, services, or updates that may be of interest to you
• To improve our Site and user experience
• To detect, prevent, and address technical issues
• To comply with legal obligations and protect our rights

3. Protection of Personal Information

We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our Site.

4. Sharing of Personal Information

We do not sell, trade, or rent users' personal information to others. We may share generic aggregated demographic information not linked to any personal information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

5. Cookies

Our website uses cookies to enhance the user experience. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.

Language Cookie:

We use a language cookie to remember your preferred language selection. This cookie is essential for providing localized content and improving your browsing experience. It does not collect personally identifiable information.

JSESSIONID Cookie:

We also use a JSESSIONID cookie, which is a session cookie. This cookie is necessary for maintaining your session and enabling certain website functionalities. It does not contain any personally identifiable information and is deleted when you close your browser.

By continuing to use our website, you agree to the placement of these cookies on your device.

You can manage and control cookies through your browser settings. Please note that blocking or disabling certain cookies may impact the functionality and user experience of our website.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

7. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

YourHub Lettings
Phone: +44 7383 164416
Email: contact@yourhublettings.co.uk